Shipping Policy
Thank you for shopping with us. We are committed to processing and shipping your order as quickly and efficiently as possible. Please review our shipping policy below for information about order processing, shipping, and delivery.
Order Processing
Orders received before 2:00 PM CST, Monday through Friday, are processed and shipped within 24 hours. Orders placed after 2:00 PM CST, on weekends, or on recognized holidays will be processed and shipped on the next business day.
Please note that order processing times are separate from shipping transit times. Once your order has been shipped, delivery time will depend on the shipping method selected at checkout and your destination.
Free Shipping
We offer FREE standard shipping on all orders over $22. Orders with a subtotal of $25 or less will have shipping charges calculated at checkout based on the destination and selected shipping method.
Shipping Rates
Shipping costs for orders that do not qualify for free shipping are calculated at checkout based on the destination, package weight, and selected shipping method. Any applicable shipping charges will be displayed before you complete your purchase.
Estimated Delivery Times
Delivery estimates vary depending on your location and the shipping service selected. While we work closely with our shipping partners to ensure timely delivery, shipping times are estimates only and cannot be guaranteed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, allowing you to monitor the progress of your shipment.
Shipping Delays
Occasionally, shipping delays may occur due to severe weather, carrier disruptions, high shipping volumes, customs processing, or other circumstances beyond our control. We appreciate your patience and understanding should any unexpected delays arise.
Incorrect Shipping Address
Please ensure that your shipping address is complete and accurate before placing your order. We are not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete address information provided at checkout.
Lost or Damaged Shipments
If your package arrives damaged or appears to be lost during transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to investigate the issue and assist in finding an appropriate resolution.
Questions
If you have any questions regarding shipping, your order, or delivery, please contact our customer support team. We are always happy to assist you.